Privacy Policy

At Small Steps, we value your trust and are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your information when you visit our website, use our educational services, purchase products, or engage with us in any way.

By using our website or services, you agree to the terms of this Privacy Policy.


1. Information We Collect

We may collect the following types of personal and non-personal information:

a. Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment information (processed securely via third-party providers)

  • Student information (name, age, academic level, learning preferences)

b. Non-Personal Information

  • Browser type

  • IP address

  • Device information

  • Pages visited and time spent on site

  • Cookies and usage data


2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and manage our educational services

  • To process orders and deliver products

  • To personalize learning experiences

  • To respond to your inquiries and support requests

  • To send updates, newsletters, or promotional content (with your consent)

  • To improve our website and services

  • To comply with legal obligations


3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following cases:

  • Service Providers: With trusted third-party service providers who help us operate our website, process payments, or deliver services (e.g., shipping, email platforms).

  • Legal Compliance: When required by law or to protect our rights, safety, or property.

  • Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred.


4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze website traffic. You can choose to disable cookies through your browser settings, but this may affect your ability to use some features of the site.


5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.


6. Your Rights and Choices

Depending on your location, you may have rights regarding your personal data, including:

  • The right to access, update, or delete your personal information

  • The right to opt out of marketing communications

  • The right to withdraw consent at any time


7. Children’s Privacy

We take children’s privacy seriously. We do not knowingly collect personal information from children under the age of 13 without parental consent. If you believe we have collected such information, please contact us immediately.


8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites. We encourage you to review their privacy policies before providing any information.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.